PATIENT RESOURCES
Know Before You Visit
Clear guidance on appointments, preparation, policies and what to expect from your naturopathic care.
What to Expect
Virtual Care
Remote consultations are available via phone or secure video conferencing, allowing you to receive care from the comfort of your home.
Your First Visit
Your initial visit includes a comprehensive review of your medical history, lab evaluation and the development of a personalized treatment plan.
Initial Visit Duration
Initial consultations typically last 90 minutes to allow for a thorough and comprehensive evaluation of your health.
How to Prepare
Complete your intake forms through the patient portal, upload PDF copies of recent lab work and allow sufficient time to finish all required paperwork.
Follow-Up Visits
Follow-up visits include progress review, in-depth lab result analysis, symptom reassessment and necessary adjustments to your personalized treatment plan.
Follow-Up Duration
Follow-up sessions typically range from 30–60 minutes depending on your condition and ongoing treatment needs.
Your First Visit Experience
Your care begins with a comprehensive and personalized approach designed to understand your unique health needs. Each visit focuses on reviewing your medical history, identifying root causes and creating a treatment plan tailored to you.
- Comprehensive Health Review
- Lab Review & Testing
- Personalized Treatment Plan
- Ongoing Support & Adjustments
Office Policies
Appointment Process
New patients begin with an initial consultation followed by a return visit within 4-8 weeks, with additional visits as needed based on your health goals and treatment plan.
Cancellation Policy
A minimum of 2–3 business days notice is required for cancellations or rescheduling. Missed or late cancellations are subject to a full visit charge.
Email Communication
Email is limited to brief questions related to your current treatment plan and is not a substitute for a consultation.
Payment & Insurance
We are a fee for service clinic as conventional medical insurance does not allow for naturopathic doctors to be in-network. Payment is due at the time of service, with HSA and FSA options available.
Emergency Care
For urgent medical concerns, please call 911 or visit the nearest emergency room. Do not rely on email or clinic contact for emergencies.
Supplements Access
Patients can access recommended supplements through our online dispensary for convenient home delivery.
FAQs
Do you take insurance and will my insurance cover visits?
In the state of California, naturopathic doctors are not eligible to be in-network with insurance plans. However, many patients may use HSA/FSA accounts, and some PPO plans may offer partial reimbursement. We recommend contacting your insurance provider directly regarding coverage.
How long are follow-up visits and how often do I have to come?
Follow-up visits are around 60 minutes depending on each individual case. For most acute illness, one or two follow-up visits are all that are required. In the case of chronic illness, you can expect regularly scheduled monthly visits. Restoring optimal health and wellness is not instantaneous and requires commitment from both the doctor and the patient.
What can I expect from the complimentary 10–15 minute consultation?
Our complimentary introductory potential patient call is a great way for you to meet Dr. Korza to see if you are a good fit to work together. You will have a chance to briefly explain your area of concern and hear a simple outline of the ways in which your doctor would approach your unique situation. Please note that these consultations are not for diagnosing conditions or initiating treatment. Instead, it is a time for you to see if Berkeley Naturopathic Medical Group is the right fit for you.
Will my naturopathic doctor interact with other doctors and health care practitioners?
Your doctor is happy to work in conjunction with any of the health care providers on your team. We also provide referrals to other clinics and health practitioners as needed and as desired by the patient.
What should I bring to my first visit?
If you have any recent lab work or imaging, upload PDF copies prior to your initial visit. If you do not have your own copy on hand, you can fill out a release of records form before your initial consultation and we can facilitate getting your records for you.
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